Shipping & Delivery
All items on our website are held in our warehouse, in the Waikato, ready for immediate dispatch.
We use Courier Post nationwide. No extra fee for Rural!
Standard Shipping – Flat Rate $6.95
Our delivery target for purchases made before 10am weekdays is up to 4 working days to Urban addresses and up to 6 working days to Rural Deliveries.
Express Shipping – Flat Rate $9.95
Our delivery target for purchases made before 10am weekdays is next working day to Urban addresses and up to 3 working days to Rural Deliveries.
New Zealand orders are delivered by Courier Post tracked service. We use their non-signature required service so your order will be left at your door or in your letterbox if you are not home to receive it. If there isn’t a safe place the courier will leave a calling card with details of how to collect your order..
We reserve the right to use a different courier or delivery agent at our discretion
For Direct Credit orders, please allow an extra day for delivery while funds clear in our account.
International Shipping – including Australia
NZ Post is our preferred carrier. International prices are calculated at checkout. Please note the shipping costs calculated at checkout are rarely incorrect but from time to time there may be a discrepancy. In the event the shipping charges are substantially less or more than paid at time of ordering we will contact you to confirm actual charge and options to pay if additonal charge applies. In the event you do not wish to proceed with the order we will promptly cancel and refund.
Please note we DO NOT have access to any credit card information. All credit card transactions are processed securely through secure payment gateway DPS.
NZ Post (International Air): Target 6-15 working days. Untracked, insurance limited to NZ$250 (insurance excludes Jewellery)
Economy Courier: Target 4-10 working days. Tracked, signature required, includes insurance to max value of $1500
If your country option is not available please contact us firstname.lastname@example.org or 0800 467743 to discuss.