Shipping & Delivery

Shipping & Delivery

COURIER DELIVERY DELAYS 
Please be aware that although we are processing and despatching orders within our regular 24 hour time frame, we have been advised of nationwide delivery delays of up to 2+ working days due to the Omicron outbreak. Thank you for your understanding and stay safe.

 

All products on our website are held in our warehouse in New Zealand ready for despatch. Our delivery target for purchases made before 10am weekdays is 1 to 3 working days to urban addresses. Add 1-2 days for rural deliveries. Subject to Courier delays as noted above.

Tracked Courier Rates – Urban Delivery

0-2kg – $7.95  Nationwide

2-5kg – $7.95  Auckland, Waikato,  $9.95 Rest of North Island,  $11.95 South Island

5-25kg – $10  Auckland, Waikato,  $15  Rest of North Island,  $18 South Island

 

Tracked Courier Rates – Rural Delivery

0-2kg – $10  Nationwide

2-5kg – $12.50  Auckland, Waikato,  $14 Rest of North Island,  $15 South Island

5-25kg – $15  Auckland, Waikato,  $18  Rest of North Island,  $20 South Island

New Zealand orders are delivered by NZPost Courier tracked service. Your order will be left at your door or in your letterbox if you are not home to receive it. If there isn’t a safe place the courier will leave a calling card with details of how to collect your order.

We reserve the right to use a different courier or delivery agent at our discretion

For Direct Credit orders, please allow an extra day for delivery while funds clear in our account.

International Shipping

International orders are shipped by New Zealand Post.

International Air Mail – Target 3-10 working days. Untracked

International Courier – Target 3-6 working days. Tracked, signature required

International prices are calculated at checkout according to weight & destination.  You can contact us via email info@horsegifts.co.nz or phone 0800 467743 if you have any questions.

International Orders Additional Charges – Most countries have their own customs fees & regulations therefore we cannot be responsible for any import charges, duties, tariffs or taxes which may be payable in your country.